This website (excluding any sites that are linked to it) is managed by Unilever UK Limited, a company that has its registered office in the UK ("Unilever").
We are committed to protecting your personal data and complying with the Data Protection Act 1998 and associated legislation. This Privacy Statement outlines the type of information that is collected by us on this website, and how we use and protect this. This Statement also tells you what to do if you do not want your personal information collected when you visit our website, and how you can change information you have already provided to us. This Statement applies only to this website. For example, it does not apply to banners, advertisements or promotions we may sponsor or participate in on websites owned by third parties.
Contents
1. What we collect and how we use it?
2. To whom may Unilever supply personal information?
3. What other types of information/data are collected?
4. How is the personal information protected?
5. What rights do you have?
6. Can this Privacy Statement be modified?
7. Unilever Group
8. Contact points
9. Miscellaneous
1. What we collect and how we use it?
When referring to "personal information", we mean information we collect from you, from which you may be personally identified. Typically, this may include your name, address, telephone number (including mobile number), credit card information, email address, age, sex and family status, but may also include other information such as shopping habits and preferences and lifestyle details such as hobbies and interests. Please be assured that we will not collect any personal data from your visits to our website unless you provide this information voluntarily.
In certain sections of the website you are asked to provide personal information. The personal information is used by us for the purpose(s) stated on the website. Typical purposes are as follows:
(i) Answering your queries
Where you send us personal information in the context of asking us a question or query (for example, about the company, or its products or services or their quality or availability), we shall use the information you provide in order to respond to your question. In some cases, it may be necessary to share your personal information with other members of the Unilever Group, or with other third party data processors (see also question 3 below).
(ii) Entering a promotion
We may use personal information submitted in an entry form for a promotion for the purpose of administering the promotion in accordance with its stated rules. Such rules may require the publication of abbreviated winners' identity details, and may require winners to participate in future publicity. The promotion may be administered by third parties on our behalf, who may have access to the information you submit (see also question 2 below).
(iii) Fulfilling a contract / order
We may use personal information you submit to us when ordering goods or services from us for the purpose of fulfilling that order, and it may be necessary for us to share such information with third parties such as the card payment services provider or carrier of goods (see also question 2 below).
(iv) Future direct marketing
Where you elect to receive such material by e-mail and/or sms, we will from time to time send you information and/or offers about our goods and/or services which we believe may be of interest to you. If you agree, we may also share your data with or pass it to other companies in the Unilever Group and other carefully selected companies who may wish to send you information and/or offers about their goods/services, as stated at the time we collect your data. At any time, however, you may unsubscribe from ("opt out" of) such future contact.
2. To whom may Unilever supply Personal Information?
At times we may also retain third parties to process or analyse data we collect on our websites, including your personal information. For example, the website may be maintained or hosted by a specialist IT services agency, and any promotions may be administered by a sales promotion agency. In addition, if you order a product or service from us, we may share personal data with suppliers and other third parties to allow payment and delivery of such product or service. These suppliers and other third parties are contractually obliged not to use your personal data in any way other than that which we have specified.
All third parties are only allowed to use the personal information for the aforesaid purposes. Any other use of such personal information is prohibited.
Finally, please note that we will release your personal information if required to do so by law, or by search warrant, subpoena or court order or anything similar.
3. What other types of information/data are collected?
(i) Use of cookies
You may have heard of "cookies", which are files or pieces of information that are stored by your browser on your computer's hard drive. We may use cookies or similar devices to collect other information during your visit to our website, such as the particular website areas you visit and the services you utilise through our website. We collect this information to better tailor our website and our products to your interests and needs. Cookies may also be used to help speed up your future activities at our website.
You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our website if cookies are disabled.
There are a number of ways to manage cookies. If you use different computers in different locations you will need to ensure that each browser is adjusted to suit your cookie preferences. You can easily delete any cookies that have been installed in the cookie folder of your browser. For example, if you are using Microsoft Windows Explorer, open 'Windows Explorer' click on the 'Search' button on the tool bar Type "cookie" into the search box for 'Folders and Files' select 'My Computer' in the 'Look In' box Click 'Search Now' double click on the folders that are found 'Select' any cookie file and hit the 'Delete' button on your keyboard. If you are not using Microsoft Windows Explorer, then you should select "cookies" in the "Help" function for information on where to find your cookie folder.
Site measurement statistics may be used to personalise your website experience, as well as to evaluate - anonymously and in the aggregate - statistics about usage of the site. Information about your computer, such as your IP address, the type of Internet browser you are using and the type of operating system you are using may also be collected and linked to your personal information.
(ii) Use of web beacons
Some of our website pages may contain electronic images known as web beacons (sometimes known as clear gifs) that allow us to count users who have visited these pages. Web beacons collect only limited information which including a cookie number, time and date of a page view, and a description of the page on which the web beacon resides. We may also carry web beacons placed by third party advertisers. These web beacons do not carry any personally identifiable information and are only used to track the effectiveness of a particular campaign. Because web beacons are the same as any other content request included in the recipe for a web page, you cannot opt out or refuse them. However, where they are used in conjunction with cookies they can be rendered ineffective by either opting out of cookies or by changing the cookie setting on your browser.
(iii) Third party advertising
We may use a third party to serve advertisements on our website. Cookies may be associated with these advertisements to enable the advertiser to track the number of anonymous users responding to the campaign. We do not have access to or control of cookies placed by third parties.
4. How does Unilever protect the security of the Personal Information?
Unilever makes sure that appropriate technical and organisational measures are in place to protect your personal information against loss and against any form of unlawful processing, and require third party data processors to do likewise. Please note, however, that Unilever may release your personal data if required to do so by law, or by search warrant, subpoena or court order.
5. What rights do you have?
Under UK data protection law, your rights include:-
(a) a right to withdraw your consent to the processing of your personal data to which you have previously consented;
(b) a right to obtain a copy of the personal data which we hold about you (we reserve the right to charge a small fee for the exercise of this right);
(c) a right to object to the processing of your personal data for the purpose of direct marketing.
(d) a right to have incorrect personal data we hold about you corrected.
6. Can this Privacy Statement be modified?
Unilever reserves the right to modify this Privacy Statement in the future. Therefore, we recommend you to visit the Privacy Statement from time to time.
7. Unilever Group
We are a member of the Unilever PLC/NV Group of companies.
The Unilever PLC/NV Group is one of the world's largest consumer products groups, marketing a wide range of foods and home and personal care products. Our purpose is to meet the everyday needs of people everywhere.
Unilever's major group companies and their brands/products in the UK are:
Company: Brands:
Unilever UK Limited
Home care: Persil, Surf, Comfort, Cif, Domestos,
Health & Beauty: Dove, Sure, Lynx, Impulse, Timotei, Sunsilk, Vaseline
Ice cream: Wall's, Magnum, Cornetto, Feast, Solero, Carte D'Or, Ben & Jerry's
Foods: Flora, Hellmann's, PG Tips, Bertolli, Pot Noodle, Colman's, Knorr, I can't Believe its not Butter!, Slim.Fast
8. Contact points
If you wish to raise any data protection issue with us, or exercise any of your legal rights, please contact us:-
Address: Data Protection Office, Springfield Drive, Leatherhead, Surrey KT22 7GR
Email address: data.protection@unilever.com
9. Miscellaneous
This Privacy Statement and the use of your Personal Information is subject to the law of England and Wales. Any disputes that may arise herefrom or may be related to the use of your Personal Information will be submitted to the competent court in England and Wales.
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